Service & maintenance

Warranty and claims

We always strive to please our customers, believing that caring for them and sharing our know-how at all times – anywhere in the world – are key to our continued success.

Should there be any faults or damages to your received product, please let us know immediately by filling in our customer claim form below.

Please have your Jets™ internal number and/or invoice information ready for smoother and quicker handling.

To make a claim, download and fill in the Customer Claim Form (in English) or Reklamasjonsskjema (in Norwegian) and return to

  • High-quality products
  • World-wide representatives
Jets Image PAS Yacht Handshake Pearl card 0622
Jets product image toilet porcelain floor 50 M mounting testing warranty
We continue to care – even after delivery

Warranty claim registration

When sending a warranty claim, please include the following information:

  • Jets™ order number for identification
  • Alternatively use details such as the project's name, builder, owner, (hull and IMO number if vessel)
  • A detailed description of the fault/reason for claim
  • Contact person, phone number and e-mail address
  • How you would like the claim to be handled (example: parts replacement)